Handle anything
customers throw at you
Hey, I've just received an email from you, can you explain it more?
I've lost that invoice you sent a week ago, can you resend?
The formatting in all your recent emails is all wrong!
Why am I getting your emails? I unsubscribed 3 months ago!
I haven't received any emails from you. What's going on?
Can you confirm if you've received my last email?
The links in your last email aren't working.
I'm getting duplicate emails from you.
Hey, I've just received an email from you, can you explain it more?
I've lost that invoice you sent a week ago, can you resend?
The formatting in all your recent emails is all wrong!
Why am I getting your emails? I unsubscribed 3 months ago!
I haven't received any emails from you. What's going on?
Can you confirm if you've received my last email?
The links in your last email aren't working.
I'm getting duplicate emails from you.
Hey, I've just received an email from you, can you explain it more?
I've lost that invoice you sent a week ago, can you resend?
The formatting in all your recent emails is all wrong!
Why am I getting your emails? I unsubscribed 3 months ago!
I haven't received any emails from you. What's going on?
Can you confirm if you've received my last email?
The links in your last email aren't working.
I'm getting duplicate emails from you.
Hey, I've just received an email from you, can you explain it more?
I've lost that invoice you sent a week ago, can you resend?
The formatting in all your recent emails is all wrong!
Why am I getting your emails? I unsubscribed 3 months ago!
I haven't received any emails from you. What's going on?
Can you confirm if you've received my last email?
The links in your last email aren't working.
I'm getting duplicate emails from you.
Who is this for
Support teams
Teams that are looking to close their email-related queries faster
Marketing, Product, and Sales teams
Teams that want to monitor campaigns, sales outreach, and transactional messaging for quality
Customer success managers
Account managers that want to be always in the loop when it comes to their accounts
Businesses in regulated industries
Businesses that are required to store customer emails for compliance with FINRA, SEC, etc
Why use Tangle
Build stronger customer relationships
When you have all the communication context, you can feel more confident talking to customers. No awkward moments when you learn from the customer about a new campaign they've just received from your company. Tangle gives you the full story so you can be ready for anything.
Get more time for meaningful work
It's frustrating to piece together customer context. With Tangle, you won't even notice you're using it—the information is just there when you need it, instantly available in your tools.
Resolve customer requests faster
Tangle is designed to help you close queries faster. We invest in infrastructure to keep the app snappy and responsive, the search instant, and the new emails available within a second.
Hassle-free email compliance
For businesses that are required to store customer emails for regulatory compliance reasons—SEC, FINRA, and others—Tangle offers the fastest path to compliance. Get it done today, while making your customer-facing teams more productive.
Features
Integrations
Explore the catalog
Email history
Including full email body, attachments, and metadata
Delivery status
Sent, delivered, bounced, etc
Filters and search
Search by sender, subject, etc
Resend and forward
For when the customer asks for a copy of an email
Email retention policies
Automatically delete old history
Access controls
Protect sensitive information like password-reset emails
Generous rate limits
Archive millions of emails daily without hitting the rate limits
Plans
| Starter | Standard | Enterprise |
|---|---|---|
| Free | Pay for storage USD 0.50/GB per month | Custom pricing |
| 7 days history | Unlimited history | Unlimited history |
| View email subject, sender, and metadata | View email subject, sender, and metadata | View email subject, sender, and metadata |
| Filter and search emails | Filter and search emails | Filter and search emails |
| × | View full email text | View full email text |
| × | Protect sensitive information | Protect sensitive information |
| × | View email delivery status | View email delivery status |
| × | Resend and forward | Resend and forward |
| × | Upload legacy email archive | Upload legacy email archive |
| × | Set up retention policies | Set up retention policies |
| × | × | Store emails on your infrastructure |